Frequently asked questions
Device isn't recognized by Windows
We recommend you perform a USB reset.
First, please disconnect all USB devices (except mouse and keyboard) and then perform the following steps:
Using the mouse;
1. Click "Start" button, type “devmgmt.msc” (without quotes) in the “Search” bar and press "Enter". Click “Continue” if necessary.
2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".
Then, restart your computer and Windows will reinstall all USB controllers automatically.
Do I need a driver for this product?
A driver is only needed when you use Windows 98SE.
Via the link you can see the Technical Construction File. It contains all quality documents, if available. For example: the CE Declaration of Conformity (DoC), Material Safety Data Sheet (MSDS) and quality certificates.
See all documents